Tier by tierThe spec sheet

What you get, tier by tier.

Every tier carries the same floor: the safety rules, your calendar, and nothing failing quietly. The tier decides how far the system carries a lead after that.

What it never decides is what a booking costs you. That comes from your trade, and it is the same in every tier.

Book a Free Call See what it costs

The floorNever removed

In every tier, including the smallest.

None of this comes out to make a cheaper plan. Safety is not something I sell back to you.

Trust and safety

Your own business number, on a private account
One “STOP” and that customer is never messaged again
An emergency stops the conversation and rings your phone instead
Pranks and abuse get closed out politely, and quietly
Your leads are yours. No other business can see them

Booking and calendar

Real times from your real calendar. Nothing double-booked
Customers move or cancel their own appointment, by text
A change you make in your calendar reaches the customer once
One calendar each, if more than one of you is on the road
Nothing goes out at three in the morning. It waits for the window

Nothing fails quietly

If something breaks, you get the text. Not your customer
Nobody is messaged twice, even when a carrier retries
The hard rules are code, not instructions the assistant can talk past
A conversation going nowhere is handed to you
Every word kept, exactly as it was sent

Choose the depthThe tiers

Each tier is the one before it, plus.

Nothing is taken away as you go up. Things are added.

Basic

The starting tier

It catches the call, works out whether it is a real job, and books it.

Every address is checked

Checked against a real map before a booking is allowed
An address that does not exist cannot book you a job
If the check itself is down, booking stays open and you are told to confirm by hand

Time-wasters stop early

The conversation is scored as it happens: nonsense, evasiveness, invented addresses
Abuse ends it on the spot. A borderline caller gets a turn or two to prove otherwise
It stops quietly. No argument for them, no alert for you
Flagged in your dashboard with the reason, so you can overrule it

It remembers who they are

A returning number is recognised, not interviewed again
Name, email and address offered back for a yes
A half-finished booking picks up where it stopped
An appointment they already have is raised: keep it, move it, cancel it

A check-in after the job

One private text, two hours later: did it happen, and how did it go
Their answer lands on their own thread in your dashboard
Private to you. Nothing is posted anywhere
Once per job. Never a nag, never overnight

Plus

Everything in Basic, and

It puts a number on the job, then keeps working the ones that go quiet.

It quotes

A real figure out of your own price book, not “someone will call you”
Always subject to confirming it on site. Every quote, every time
The price is worked out before the assistant is allowed to say it
Several jobs in one conversation are added up by the system, not guessed at

It chases a quiet quote

Three touches over fourteen days is the ceiling. It can be made gentler, never pushier
The first chase runs on your clock, from minutes later to a day later
Only inside the hours you allow, in your local time
One reply and it stops. Same for a booking, an opt-out, or an emergency
It never chases somebody already booked, closed, or opted out

Your floor, and it holds

Discounting is off until you turn it on, job by job
The assistant is never told your floor, so it cannot be argued down to it
Offers step down, never repeat, and stop where you said stop
A monthly limit on discounted jobs. Past it, it still follows up. It just cannot discount
Every message is re-read before it sends. A price you did not authorise is thrown away, not sent

The parts worth knowing

Going quiet twice earns nothing. The ladder follows the customer, so they resume where they left off
It only comes down against a price objection. “Not until payday” gets a warm nudge and no number
Quoted and never booked is reported as its own figure, which is the one Plus is bought against

Advanced

Coming next

The same work, by phone rather than by text.

Named here so you know what comes after Plus. It is not something you can buy today and it has no price.

Set once, changed any timeYour settings

What I can change for you.

Set when you go live, changed after that with a phone call. Every one of them is enforced in code, not left to the assistant to remember.

Voice, tone and energy: How it sounds. Yours, not mine.; All
The missed-call text: Your words, sent exactly as written.; All
Business facts: Hours, services, trade, service area.; All
Emergency words: Flood, gas, no heat. Your list, and it rings you.; All
Staff calendars: One per person, each with their own booking link.; All
Sending window: The hours a system message is allowed to go out.; Basic and up
Quote ranges: Per job, straight out of your price book.; Plus
Your hard floor: The price it may never go below, for any reason.; Plus
Concession steps: How many times it may come down, if at all. None is a valid answer.; Plus
Discounted jobs a month: A hard monthly count. Past it, no discount is offered.; Plus
First follow-up delay: How soon a quiet quote gets chased, from minutes to a day.; Plus

The one that matters

Every setting can only make the system more careful, never pushier. Three follow-ups over fourteen days is the ceiling for everybody, and it cannot be raised for a client who asks for it.

Before you askThe limits

What it doesn’t do.

Better you hear it here than find it out in month two.

It does not take payment. No invoicing, no card processing
It is not a customer database, and it is not crew scheduling
You do not configure it. You ring me and I change it
The after-job check-in is private to you. It posts nothing publicly
A customer can only cancel from the number that booked
Every conversation it holds is in English

This page prints as a clean sheet, if you would rather have it in your hand on the call.

Pick the tier on the call.

15 minutes, in person or over video. I show you the thing working, you tell me which of these you actually need, and there is nothing to sign.

Book a Free Call (506) 409-1805